One of our highest priorities is the health, safety, and security of our guests, team members, and business partners. During this challenging time due to COVID-19, we seek to make each guest feel safe and secure in our hotel. Our team has created a safety protocol following the cleanliness and safety protocol developed in cooperation between Radisson Hotel Group and SGS*.
Our hotel is employing disinfection and cleaning procedures to keep guest rooms and public spaces to the highest standard of cleanliness.
Protective face masks are required by law in public indoor spaces in Estonia.
Physical distancing measures are implemented throughout the hotel. The maximum occupancy requirements established by the Government of the Republic are complied with.
Sanitizer dispensers are installed in a visible place on the visitors’ pathways. Antiseptics are visible at the hotel entrance, near the elevators, in the conference room, at the reception desk, at the restaurant.
Increased cleaning and disinfecting frequency throughout the hotel, paying attention to high-touch items.
Improved air circulation processes to increase air quality.
Clean and disinfected key cards provided upon check-in.
A clean and disinfected TV remote placed in a protective bag.
All linens are washed at a high temperature for optimal disinfection.
Sanitizing and disinfecting wipes available in the gym.
An express check-out process upon request provided to reduce contact with team members.
Cash-free method of payment available.
Space between tables in the restaurant and bar to provide physical distancing.
Strict safety procedures while serving all food and beverages.
Team members trained with comprehensive hygiene and prevention training program.
Temperature checks for team members and suppliers, when legally permitted or required.
*SGS is the world’s leading inspection, verification, testing, and certification company, recognized as the global benchmark for quality and integrity.